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A program with many owners

A global firm was running a transformation program that spanned every region it operated in. Precisely because of that, priorities and budgets crossed over one another.

Role
Strategic Programs Specialist
Scope
Multi-site, multi-region, with people, real estate and technology initiatives moving in parallel
Period
2024
Delivered
KPI reporting layer for leadership · dependency mapping and risk tracking · rebuilt creative production workflows

What I did

I proposed alignment as a practice rather than a meeting: I mapped dependencies before they turned into conflicts, built a training and reporting scheme that created the moments where alignment could actually happen, and put together a KPI reporting system so leadership could see the program and how it was working as a whole.

Outcome

Leadership went from fragmented, site-by-site status to a single view of the program.

Why it matters

This is the part of program management that does not automate. A tool can produce the status report; it cannot get two regional leads with opposite incentives to agree.